ServiceNow

Leading design strategy and execution for 8 products and a cross-functional team of 10 Designers, 3 Researchers, 12 Product Managers, and 120 Engineers.

Design Leadership

Inspire and influence teams to leverage user insights, product knowledge, creativity, craft to create experiences that solve problems and improve the way we work.

Increasing employee portal engagement and adoption

Created a unified multi-department digital workplace experience that included segmentation for multiple brands (Take2 and 2K).

Streamlining the benefits application processes for Millions of UK Citizens

User needs assessment, task analysis, and develop user profiles; identify key tasks for user research, competitive analysis

Simplifying the tour operator app experience

Give tour operators an easy to use, mobile optimized, tool to manage schedules, process payments, and communicate with customers

Archives

Highlights of all the awesome user experience, video, photography, print, and copywriting work that I’ve done. If you are looking for a blast from the past, this is the page for you!